Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hi, I am on h1b, in USA now for 3 months, my family of 4 members to come in next 3-4 months in H4 visa. with my mother in law with b1 visitor visa. Can we get a family bundle with visitor in cheap rate?Thanks

A:
whether separate or together the plans will still be the same price. If you can enter your information in this link we can quote you all of our available plans, H visa plans: /new-immigrant-insurance/ Visitor plans : /get-travel-insurance-quotes/?presection=visitorUSA
https://anurag.brokersnexus.com/answers/new-immigrant-medical-insurance/-mother-in-law-with-b1-visitor-visa-can-we-get-a-family-bundle-with-visitor-in-cheap-ratethanks-45249/

Q:I need to update my contact information but can not figure out how to.

A:
you can make the change by either logging into your MyAccount and clicking request changes/corrections or by sending us an email to service@insubuy.com
https://anurag.brokersnexus.com/answers/international-travel-medical-insurance/i-need-to-update-my-contact-information-but-can-not-figure-out-how-67363/

Q:If my plan is canceled due to some concerns so should I get the refund my money ?

A:
Most of the plans we have are refundable. you can look up the refund rules in your MyAccount
https://anurag.brokersnexus.com/answers/international-travel-medical-insurance/if-my-plan-is-canceled-due-to-some-concerns-so-should-i-get-the-refund-my-money-85393/

Q:My father-in-law (aged 62) is planning to visit USA for 4 months. He had gone through the Angioplasty surgery around 10 years back and since then taking oral pills to control blood clotting, cholesterol and blood pressure. He is also taking pills for thyroid. Can you please advise if these pre-existing medical conditions would be covered under any visitor's plan?

A:
We do not have plans that will cover the routine maintenance required for those condition however we can cover if the insured has an Acute onset of a Pre-existing condition, Acute onset of a pre-existing condition/visitor-insurance-acute-onset-of-pre-existing-conditions/ To get a Quote for a plan with that. If you can enter your information in this link we can quote you all of our available plans, Visitor plans: /get-travel-insurance-quotes/?presection=visitorUSA
https://anurag.brokersnexus.com/answers/visitors-health-insurance/my-fatherinlaw-aged-62-is-planning-to-visit-usa-for-4-months-he-had-gone-through-the-angioplasty-49006/

Q:My mother is visiting Singapore and I am several times return customer. I noticed that there is no list of hospitals provided for Singapore. I have 2 questions) Does Atlas International provides coverage for sudden onset of preexisting illness) If there is a need to see a doctor in Singapore, it would be out of PPO network. Can I consult any doctor hospital if there is a medical need

A:
Atlas provides coverage for an Acute onset of a pre-existing condition up to the maximum of the policy for ages under 80, Atlas international has no network, you can go to any provider youd like.
https://anurag.brokersnexus.com/answers/visitors-health-insurance/my-mother-is-visiting-singapore-and-i-am-several-times-return-28507/

Q:Good Day,If I make a quote on your website for Russian citizens and available plan options will show, does it mean that Russian citizen travelling to Europe from Malaysia and will return back to Malaysia will be eligible for your travel insurance?

A:
Once you make a quote please review the Geographic restrictions to see if the Home country or the physical location is not excluded.
https://anurag.brokersnexus.com/answers/holiday-insurance/good-dayif-i-make-a-quote-on-your-website-for-russian-citizens-and-available-plan-options-83264/
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